Here you can find answers on frequently asked questions. If you cannot
find the answer, feel free to contact us via email or phone.
You can check your E-Gift card balance by visiting our website and entering your E-Gift card number, or by inquiring at any StretchLab location.
No, E-Gift cards cannot be exchanged for cash. They can only be used to avail services or purchase products at StretchLab.
Our E-Gift cards have an expiry date of one year from the date of purchase. It is advisable to use them before the expiration date to avail the full benefit.
Yes, you can use your E-Gift card to pay for any service available at StretchLab.
No, there is no limit. You can redeem multiple E-Gift cards for a single transaction if you wish.
Yes, E-Gift cards are transferable. However, please ensure you share the details securely with the recipient.
Absolutely! If you don’t use the full amount, the remaining balance will stay on your E-Gift card for future use until the expiration date.
You can check your E-Gift card balance by visiting our website and entering your E-Gift card number, or by inquiring at any StretchLab location.
No, you cannot purchase a new E-Gift card using the balance of another E-Gift card.